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Support & FAQ
Vinty 101 - How do I sign up and rent a car?
Mobile - Does Vinty have a mobile application?
Insurance & Safety
How does insurance work?
What should I do if someone asks me to pay outside of the Vinty website?
How do reviews and ratings work?
Roadside assistance: What happens if the car breaks down or gets into an accident?
Help For Renters
Getting started - Sign-Up and Rental Process.
Types of Vehicles - What kind of car can I rent?
Pick Up - Where and how do I pick up a car I booked?
Delivery - The car I am looking for is not located in the same city.
Mileage Limits, Gas Policy & One-Way Rentals
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Help For Owners
What kind of vehicles can I list?
What does the onboarding process look like?
How can I increase interest and visibility for my car(s)?
How do I enter my payout information?
When will I get paid?
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What methods of payment can I use?
Are there any other fees when booking a car?
Security Deposit - Do I need to pay a security deposit to rent a car?
How do Vinty gift cards work?
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