Help Center

Getting Started 2

• Vinty 101 - How do I sign up and rent a car?
• Mobile - Does Vinty have a mobile application?

Insurance & Safety 4

• How does insurance work?
• What should I do if someone asks me to pay outside of the Vinty website?
• How do reviews and ratings work?
• Roadside assistance: What happens if the car breaks down or gets into an accident?

Help For Renters 9

• Getting started - Sign-Up and Rental Process.
• Types of Vehicles - What kind of car can I rent?
• Pick Up - Where and how do I pick up a car I booked?
• Delivery - The car I am looking for is not located in the same city.
• Mileage Limits, Gas Policy & One-Way Rentals

View all 9

Help For Owners 7

• What kind of vehicles can I list?
• What does the onboarding process look like?
• How can I increase interest and visibility for my car(s)?
• How do I enter my payout information?
• When will I get paid?

View all 7

Payments 4

• What methods of payment can I use?
• Are there any other fees when booking a car?
• Security Deposit - Do I need to pay a security deposit to rent a car?
• How do Vinty gift cards work?